![]() ![]() ![]() Browser issues like absence of JAVA plug ins and Active X controls.įirewall running in the machine in which Desktop Central MSP Server is installed may block requests.Inability to access the target computer. ![]() If you are unable to connect, you can be sure that the firewall is blocking communication between the Desktop Central server and agent. Execute the following command in the Command Prompt window: telnet Desktop_Central_Server_IP Remote_Control_Gateway_Port To confirm this, you can try connecting to the Desktop Central Server from the Client machine using Telnet.
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